georg38: Background
georg38: How can i crop only the item in the picture without the background?
View ArticleBen: Multi-Page PDF no longer works
Aloha Aina: I have version for Chrome and Firefox v.0.98.98 and on both of them my caputres of a longer web page shot in PDF format only end up on one page NO page breaks This used to work and NOW does...
View ArticleAckermannlaw: PDF saving (footer) setting change for no reason
Ackermannlaw: Is there a way to fix (keep) settings? Problem is that I set the footer text settings for white text, on black bar, using Preview and Setup Style. It is to capture the following"Captured...
View ArticleFireShot User: Get Rid Of Demo / Close Button
JK: Thank you for reporting. I'm interesting in finding the cause of that problem. If you're keen to help, please let me get in touch with you in TeamViewer for a quick 5-minute research. Thanks.
View Articlemdifebo: Invalid License Key
mdifebo: Hi: We recently migrated a user off of a Win 7 computer onto a new Win 10 computer. When we go to install FireShot Pro and enter his license key it is saying it is not valid. We are entering...
View Articleshinramyun: How to cancel the pro version
shinramyun: Hi, I tried the free trial pro version and installed the application on my Windows. But, every time I take a screenshot, it automatically opens the app. I want to go back to the free...
View ArticleNuno J Dias: Install FireShot PRO in osx
Darrell: Hi there... I was using the Safari version but I got a new Mac (not a ARM, an intel). I installed Big Sur 11.1 and Safari doesn't see the extension after I run it. Can you confirm if this is...
View Articlewzgdzj: About FireShot support
wzgdzj: We are considering to use your service "FireShot" within the company. As our security department concern, I would like to ask you whether you have any support like fixing support and so on or...
View Articlegeorg38: How to exclude specific parts from the capture?
JK: Hello. We do not have a direct tool for the described algorithm, but anyway this can be done in FireShot Pro. The trick is: 0. Capture web page to the Editor. 1. Duplicate the source capture as...
View Articlewhut348: Didnot receive a license key
JK: Hello and thank you for letting us know. I've forwarded the necessary information to our financial department.
View Articlejseline: Lifetime License
JK: Hello, You can find your license in My Preferences at this forum: [url]https://getfireshot.com/sup/index.php?a=usercp[/url]
View ArticleR Majka: Edge version
DavidGretzschel: Also seems I can add Extensions from the Chrome Store, making this question even more confusing. Like.... would the Edge-Store version be lite-only, but the Chrome Store be Pro in the...
View ArticleEldar: Need new license key? Had to format hard drive
Eldar: Hi, I formatted my hard drive and can't use my license key to activate fireshot on the same desktop. How do i fix this? Thanks in advance,
View ArticleMarten: Unable to locate changelog
Marten: Premium support is not impressive. *** BUMP ***
View ArticleMarten: What is the advantage of the premium support forum
Marten: Sorry. Double post. Please delete
View ArticleMarten: What are the advantages of Premium Support ?
Marten: Good afternoon all, I noticed there is a Premium Support forum. What are the advantages of Premium Support ? Thanks Marten
View Articlejel: Firefox 84.02
jel: Premium version not working with Firefox recent upgrade 64.0.2 64-bit. Am using Pro v.0.98.95. Thank you. Judith
View Articledribnus: Emailing screenshot in Firefox
dribnus: When choosing to do a screenshot and then email, it goes though the screenshot process ( I can see the page scroll) flashes a little window very quickly that I can't make out, then it just...
View Articletnet: removing shaded background
tnet: On many webpages, when selecting "capture entire page and print", there is a colored background, usually light grey, for the entire webpage. Is there any way to tell Fireshot not to include...
View Articlemgerity: Scrolling Screenshot not working
mgerity: Hello. I'm having trouble getting a few pages on a particular website to take scrolling screen shots. I have tried both the Capture Full Page option and the Capture Element options, and...
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