novel117: How to auto-save snapshot a different directory
JK: Thank you for the screenshot - please hold SHIFT when you click the OK button in this dialog, and keep it pressed until you see the "Save as" dialog.
View ArticleKAlfredOlsen: unable to to enter license key
noone: Hi, same problem here. I sent an e-mail to support but never got an answer. I was able to enter the license key for the desktop application/editor, but the add-ons (chrome, firefox) don't accept...
View Articlemystiquewolf: Capturing entire page in Facebook shows black content
mystiquewolf: Fireshot 0.98.98 Ubuntu 20.04.1 Firefox Nightly 85 [b]Steps to reproduce:[/b] 1. Visit [url]https://www.facebook.com/WWF/community/?ref=page_internal[/url] 2. Try to capture the entire...
View Articlegifmpf: Some social media web pages captures are truncated
gifmpf: On certain social media web pages, such as Facebook profiles, sometimes it's not possible to capture the entire page because it seems that the auto scroll goes faster than the loading of the...
View Articlegifmpf: Some social media web pages captures are incomplete
gifmpf: [b]Plugin[/b]: FireShot Pro for Chrome v0.98.98 [b]OS[/b]: Windows 10 Pro x64 1909 [b]Browser[/b]: Versión 87.0.4280.66 x64 On certain social media web pages, such as Facebook profiles,...
View ArticleLotte Baeyens: The document could not be saved. There was a problem reading...
Lotte Baeyens: Plugin version (i.e. FireShot 0.98.98 ) OS type and version (Windows 10) Version of browser (chrome/edge) : latest When trying to edit created screens i recieve this error : The document...
View Articletnet: moving license to new computer
tnet: Questions about how the license/activation works: If my hard drive dies and I have to reinstall windows, how do I deactivate and reactive my license? Also, if I buy a new laptop and get rid of...
View Articletnet: can I use fireshot with more than one browser on the same pc?
tnet: I use chrome and edge, can I use opera with more than one browser on the same PC -- i.e. does that require two activations? Thank you
View Articlewallacio: FireShot Pro minimised, can't open
wallacio: Update: The only way I've been able to resolve this is by connecting an external display. The FireShot window was sitting on that, on its own! It would be great to have this resolved in an...
View Articletnet: new computer
tnet: I've ordered a new notebook computer. When it arrives how do I deactive fireshot on me old notebook so that I can activate on the new notebook? Thank you.
View ArticleNuno J Dias: Install FireShot PRO in osx
Darrell: Hi there, I also just bought but didn't realize it didn't work on Macs (as I had the basic on my Mac and PC). Since this post was over a year ago, what is the status on this? It might make...
View Articlebraxton: Student discount
braxton: Hi there, I've seen that there is a student discount available. How can I get and use the discount?
View Articletanz: Can't screenshot entire page
tanz: Hi there, I'd like to screenshot an eLearning course i have created to give to someone so they can review it. It loads a preview of the course (fully functional) in Firefox as a webpage. I cannot...
View ArticleMarten: Unable to locate changelog
Marten: Good afternoon, Today I received another update. But was not able to find a changelog anywhere, I browsed the website, including the Announcements Forum, but did not find a changelog either...
View Articlermdudley: PDF created is bad
rmdudley: Fixed with the help of Evgeny. You need to hold down the shift key while fireshot is doing its magic. Thanks fro the prompt reply and help!!
View ArticleKBConcepts: Not Searchable and Editable PDFs
KBConcepts: I was hoping FireShot would make a Searchable and Editable PDF file, but apparently it does not. :-( When I tried to save a simple line of text, it saved it as an image... Why? [b]Am I...
View ArticleDavidGretzschel: keyboard use
DavidGretzschel: Is there any way to navigate the extension-menu with the keyboard alone in Chrome on Windows? [url]https://imgur.com/zLkUpbe[/url] I have mapped "activate extension" to alt-6....
View Articlembwilcoxii: Pro on Chrome OS
egandb: Has there been any development or progress towards a FireShot Pro installer for Chrome OS or Chromebooks?
View ArticleDavidGretzschel: dark mode planned?
JK: Hello David. Thank you for your suggestion. We can include the manual Dark mode into the next release I think.
View Articlehass: Can't take whole page screenshots with chrome plugin
JK: Is that a specific page? Can you test it on this support page for example?
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