divine: Annotation?
JK: Thank you, I've just sent you email. In two words, it seems that you have the Lite version and it's required to install the Pro features + activation to enable the Editor.
View ArticleScottMiner: Lost Key
pauleK: managed to misplace my key for the Pro version, and when I had to delete/reload my Firefox, it doesn't seem to be working anymore. don't remember for sure which e-mail either, so...
View ArticleSandyK713: Cannot find my registration key/license
SandyK713: Hello! I need another copy of my FireShot Pro license. My Username is SandyK713. Thank you, Sandy Browser: Chrome Version 69.0.3497.100 (Official Build) (64-bit) Microsoft Windows 10
View ArticleWellingtonIL: Where to enter License Key
DragonEye: You say it was at the bottom of the Options page. [b]No it isn't![/b] I only found it AFTER I had taken a screen capture and then happened to notice a tiny little tag in the lower right...
View ArticleTomas: Advanced Features install
JK: Hello, can you please try to create this folder manually?
View Articlesonny: Bug upgrade pro version
sonny: I buy today the pro version but it doesn't work ... It say me "invalid key or blablabla" Help me thanks !
View ArticleCascadeHush: How do I remove fireshot-firefox-plugin.exe?
JK: Hello, please close your browser and remove the folder %appdata%\FireShot. You'll go back to FireShot Lite.
View Articlejaleigh: Lost license key
jaleigh: I had to do a full recovery on my computer and in the process lost my license key. How can I get it back? Thank you.
View ArticleJeff Cummins: Firefox Updates - Fireshot Then Not Compatable
Jeff Cummins: Plugin Version - Fireshot 0.98.95 OS Type - Windows 7 64-bit Browser - Firefox 57.0 Just purchased the Pro version today and already a problem. It was working fine but after restarting...
View ArticleKornagan: FS Pro unable to validate my license
Kornagan: FireShot refuses to activate my license I just bought, says that my license information is missing or invalid. Demands a valid license key. Plugin version: FireShot 0.98.95 OS: Windows 10...
View ArticleDaniel Milner Resel: Web Whatsapp
Daniel Milner Resel: Plugin version: FireShot 0.98.95 OS type and version: MS Windows 7 Enterprise Service Pack 1 Version of browser: Opera 55 or Chrome VersiĆ³n 69.0.3497.100 (Build oficial) (64 bits)...
View ArticleStormykeith: Can't get Fireshot working at all. Just get a white square in PDF.
Stormykeith: Hi, Thanks for your response. I've replied to your email. Regards Keith
View ArticleMonaghan: I cannot install PRO
JK: Hello, When does this message appear: when you run the EXE installer (http://getfireshot.com/fireshot-install.exe), or when you start Chrome? If first, then please make sure Chrome browser is not...
View Articlefranklylate: Mac Chrome local capture fails to capture/load
franklylate: Fantastic, totally missed that on the options window! Works great now! Thanks
View Articlecurtisb: Won't Capture scrolling area within page
JK: Dear Curtis, Thank you for the details provided, and I'm sorry for this issue - in the most of cases FireShot Pro scrolls and captures nicely, but sometimes we hear about problems, because each web...
View Articlebobwms88: output directory selection not working
bobwms88: FireShot Pro for Chrome v.0.98.95 Windows 10 version 1803 (OS Build 17134.285) Chrome Version 69.0.3497.100 (Official Build) (64-bit) Throughout my trial period and until yesterday I could...
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