PrettyInPink: Browser is blocking capture (only local .htm files)
JK: Hello, there's an option ([b]Allow access to file URLs[/b]) in the extension properties (chrome://extensions/?id=mcbpblocgmgfnpjjppndjkmgjaogfceg) to allow FireShot for local files.
View ArticleGlenn: Saving Output in Dropbox
Glenn: I'm using 0.98.95.1 on Win10 laptop. When will it be possible to save captures to a folder in Dropbox? I'm sure I did in previous versions as I have a "Fireshot" directory in it.
View Articlechong77: Kept getting prompted to buy even though I have registered my...
JK: Hello, did you try re-entering the key? Is it accepted?
View ArticleAl Rempel: No symbol in Opera
Al Rempel: Fireshot latest update/ windows 7/opera latest update/ Every time you update Fireshot, the symbol in Opera disappears, Tell me how to fix it. Why don't you try updating correctly for a...
View ArticleGalFriday: FireShot Error after newest update
JK: Hello, I'm sorry for this issue - can you tell me, what kind of installer are you using: the one available from the FireShot's menu, or the installer from this link:...
View Articlelizschoolma: Runtime Error with fireshot 0.98.95,1 - How to fix?
lizschoolma: Fireshot 0.98.95,1 Win8 Firefox 60.0.2 (64 bit) Dear Sirs, I paid to you 39,90 USD for install the newest version of "fireshot". Owner Name: Luise **** S***oolmann License Key:...
View Articledonan21: Fireshot Does not work on Chrome
donan21: Plugin version: 0.98.93.2 OS type and version: Windows 10 Version of browser: Version 69.0.3497.81 Steps to reproduce the bug: Displayed the comment "Apologies, the browser has blocked some...
View ArticleAgallo: Size of Menu options (Save/Open/Upload/Crop....) is not sized right
Agallo: When I open the platform to edit webpages, the size of the buttons/icons within FS are way oversized. The screen resolution is off. I can adjust what I need to edit by resizing, but it does not...
View Articlemacastro: Fireshot Error when updating to FireShot Pro. Issue Comes Back.
macastro: Plugin version: Version 0.98.95 OS type and version: Microsoft Windows 10 Pro X64 10.0.17134 Version of browser: Chrome 69.0.3497.81 Steps to reproduce the bug: When using the Fireshot plugin...
View ArticleJF3319: Creating crash dump failed. Error: 123
bobchik: JK, Here it is: Version 0.98.95.1 Windows 10 Pro 64 Firefox: 62.0 Start browser, try using FireShot to perform any operation. The operation will eventually be completed, but in the process the...
View Articlejohnsanderson: Blurry PDFs
johnsanderson: Hello, I'm taking a PDF screenshot and they are coming out blurry, but the JPGs are rather OK. Please take a look:...
View Articleamoghjain: why does it fail here??
amoghjain: Hello, Good Morning, Afternoon, Evening, Can someone please explain why does fireshot pro to save any pages on below links below... is quite possible i am missing something... please let me...
View ArticleWashington: Fireshot no PDF do google chrome.
JK: I'm sorry, we do not have a working solution at the moment for the PDFs displayed by Chrome.
View ArticleLynna: Fireshot doesn't want to screen the whole web page
Lynna: Hello, I just sent the email, sorry for the (very) late reply. Well, thanks to YOU, you're the one trying to help me ^^
View ArticleGuy Mitchell: Logo disappeared
JK: Hello. Please open the extensions list and manually enable FireShot.
View Articlesailfree: FS Pro License
randalph: Hello, customer for 10 years now i've lost my licence key, Like a idiot i've deleted the only message i couldn't delete. I've kept it almost 10 years..luckily i still have the bill and the...
View Articlesonny: Bug upgrade pro version
sonny: I buy today the pro version but it doesn't work ... It say me "invalid key or blablabla" Help me thanks !
View ArticleMarten: Microsoft Edge support
Marten: Good morning FS team, I am a premium user and recently moved from Google software to Microsoft. The browser of my choice is Microsoft Edge. It seems that this browser is not supported. This is...
View Articlegevdev: enabling Fireshot API in options menu doesn't work
gevdev: Steps to reproduce: Install FireShot Go to Options Check enable Fireshot API Click Save and Close or Apply Checkbox Fireshot API is now unchecked and an alert box appears with the message:...
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