034: I paid but didn't get the license
034: Hello, I purchased FireShot Pro about an hour or two ago and have not yet received my Key. Can someone let me know when that will be sent to me.
View ArticlePlanning22: Can Not Install Applilcation
JK: Hello. To activate the Pro version, please use the activation link provided upon purchase. Installer is not required - just follow the recommendations of the activation page.
View ArticleJasonP: Watermark without background color?
JasonP: Is there a way we can have NO background color behind our Watermarks? It should be an option for no background color so when we use our bitmap images as a watermark, it doesn't look weird with...
View ArticleJasonP: Request: Custom Clear Background Color For Watermarks
JasonP: Please add this feature! :) When I take screenshots I only want my .png to show up with no background color behind it.
View ArticlePiperMo: 'Save As' window maximised
PiperMo: Hi, I am using FS Pro for Firefox (v1.11.18. (64bit)), FireFox v107.0.1 (64bit), and Windows 11 Home (v22H2, build 22621.819), and have a problem with the 'Save As' window appearing to be...
View Articlemdknight12: How to deregister a dead laptop
mdknight12: My first laptop died before I deregistered it. How do I do that now so I can install on a new third laptop? thanks
View Articleudaman19: Memory Error message
cqp3000: Hi I still facing this memory error. Is there a solution? Cheers, -M.
View Articlebinning: not received the activation code by email.
binning: I have paid safely, but I have not received the activation code by email.
View Articled1amondre: full webpage not captured
d1amondre: [b]Plugin version:[/b] 1.11.18 (pro), 1.10.5 (lite) [b]OS:[/b] Linux Pop!_os 22.04 LTS x86_64 [b]Browser:[/b] LibreWolf 107.0, Brave 1.46.133, Firefox 107.0 [b]Webpage:[/b]...
View Articlebiggums8008: How Do I Uninstall From Macbook Pro 2020
JK: Hello. The links are created when the PDF is saved. They cannot be changed whether you have FireShot installed or not. To get direct links, you'll need to install the advanced features in FireShot...
View Articlemesch181: PDF Error: File not in PDF Format or corrupted
mesch181: Hallo, wenn ich folgende Seite ausdrucken möchte, kommt es zu dem oben erwähnten Fehler:...
View ArticleAbie: I Have a Pro License and Need to Reinstall on my new laptop.
JK: [quote]I need to Pro version on new MacBook Pro. Please provide link to install download for Mac Version of Fireshot. Thanks [/quote] Sorry, for your kind of license activating the Pro on Mac is...
View ArticleATheile: Gerfireshot Watermark in activated Getfireshot Pro
ATheile: I get a [url]https://getfireshot[/url] watermark in my PDFs with an activated Getfireshot Pro. Why?
View ArticleTNTcraft: Paid but no activation key
TNTcraft: I did received the activation key from my second payment, but the first payment is still showing as pending on my credit card, could you guys help me to cancel it?
View ArticleAlex Chaves: Registration Key
Alex Chaves: Hi, Please send me my registration key to [email]a.chaves.webmail@gmail.com[/email] Thank you. GET220331-4966-36171
View ArticleSteve M: CAPTUR ENTIRE PAGE FAIL
Steve M: Re., FireShot-chrome-plugin Product Name: FireShot Webpage Captures Product Version: 1.10.05 Hello, I have been repeatedly trying to execute a “Capture entire page and > Save as PDF”...
View ArticleSteve M: Feature Request: Remote access, on screen tech support
Steve M: Feature Request: Please consider Remote access, toll-free on-call screen tech support option, for paid license holders, for direct, expdited access / problem resolurions, for the less tech...
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