Agallo: Fireshot Crashing - not saving edits
Agallo: I have Pro for Chrome v.0.98.98. MS Windows 10 Pro for Workstations, OS build 19042.906. I clicked on chrome plugin and selected Capture Entire Page and edit. After a couple minutes of making...
View ArticleDonK: Cropping causes header text size changes
DonK: JK, I appreciate your quick reply and acknowledgement of the issue. I will watch for the next Fireshot release. Thanks, Don
View Articlebrusch: Google Chrome Extension and Fireshot not working
brusch: Fireshot will not activate capture screen when i click in icon in Chrome. I will get menu, e.g. capture and save as pdf etc., but capture will not engage page. I have cleaned cache, uninstalled...
View ArticleMikado: How do i change the default saving directory?
JK: Yes, this is a very frequent question - we should have implemented a more transparent and clear way of preventing dialogs. Thank you for the update. P.S. The answer to this problem is to press...
View ArticleMarten: Can I skip this page, when I'm redirected?
JK: Hello Marten, If you opened a PDF that had been created by FireShot Lite, then it will forward you to this page whether you have the Pro or not. When you create a new PDF using the PRO version, all...
View ArticleAdamsen: Delay screenshot
dme99: A delay of X seconds is useful in capturing things like [b]drop-down menus[/b]. There are other times when a delay is useful; I just can't think of more right now. Other screen capture software...
View Articleman: Possible to pay in Euro?
JK: I've just sent you an email with the key and instructions.
View Articlegraymccord: Macos support?
graymccord: Any update on when / if Fireshot Pro will be available for Macs?
View Articlersywong: Resolution of capture image
rsywong: The resolution is not very good. An image is often not sharp enough. Even the text. Can it be improved? Why is no one talking about it?
View Articlerbeachy: Pro not working in Chrome
rbeachy: Pro suddenly stopped working in Chrome, it looks like I now have the standard version not Pro. I saved a web page as a PDF, then tried to save another page and all the Pro options were gone....
View ArticleRoKe: Multipage PDF
texpcb: Multi-page pdf option is missing from Environment/Confirmations Plugin version 98.98 Windows 10, English Chrome Version 90.0.4430.212 (Official Build) (64-bit) Have uninstalled and re-installed...
View Articlesjiwaji: Chrome and Edge not switching to Pro version after installation
sjiwaji: Downloaded FireShot Pro after entering license key and engaged IT Support at work to install it on company laptop. Installation completed successfully and then followed the manual steps to...
View Articlealeshan: PDF Page breaks
aleshan: Also, I cannot access the menu that previously appeared with the option for multi-page PDFs. I tried holding down shift but I only see a more simplified option that allows me to set the page...
View ArticleRajiv: Fireshot window does not open after capture
Rajiv: Hi JK, I am afraid I cannot allow remote access on my computer for security reasons. Could you give me the instruction and I will apply the fix from my side. Thank you
View Articleajf: Could you send me my license key, please (I have lost it)
ajf: email: shopping[at]ownmail.net
View Articledgeens: error webkit safari
JK: Thank you for this additional info! We'll test it at the specified configuration and let you know.
View Articlewzgdzj: About FireShot support
wzgdzj: Thank you very much for your reply. We will consider the introduction.
View Articlempanichi: Now FireShot works only the first time after opening the browser
Pinkeltje: After updating to Pro for me the problem is gone.
View Articlemarfak: Will not load in Firefox
JK: Hello. Can you please tell me the FAIL description? It's next to the status on the same page.
View ArticleRegUser: FireShot Pro (bought) in Firefox 90b1 (x64/Win10) fails to Create...
RegUser: I am trying to create a PDF file (joined) from a twitter Thread (multiple pages) at twitter.com using : - Fireshot Pro 0.98.98 (FireFox add-on) with all permissions given to Fireshot and in...
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