Dawid: Suppress "getsmartshot.com/installed/" on FireShot installation
Dawid: Hi FireShot team, I would like to use FireShot in corporate environment on terminal/Citrix servers. The blocker for me is that every time FireShot is installed, it automatically opens...
View ArticleNorbert Freitag: Deutsche Sprachdatei
Norbert Freitag: Gibt es eine deutsche Sprachdatei für den Editor?
View ArticleWilliamGrefun: Can you give us a schedule about support Mac?
WilliamGrefun: Hi, Can you give us any plan about Mac supporting? MacOS user are waiting for many years. :( By the way, if I would like request to refund in 30 days, how should I let you know? Thanks...
View ArticlescreenshotSam: General PDF Capability Questions
screenshotSam: 1. Letter Sized PDFs I see in another post that you recommend using Print to pdf to get letter sized PDFs. Are there any plans to change this in the near future? I was hoping to save...
View ArticleZorakscuttle: Page Numbers
Zorakscuttle: The header and footer functions allow certain information to be displayed. Is is possible to have the page numbers on each page of a multi-page pdf (e.g., 1 of 3 on the first page, then 2...
View ArticleLukasD: Fireshot API unable to enable
Bytekiller001: my logs from the browser console are: fsUtils.js:650:25 permissions not granted
View Articleanbarjiank: FireShot Pro icon not showing up in Internet Explorer
JK: Hello. Can you please check, if FireShot Pro is listed in the addons list? Another option would be checking the logs of the AV software.
View Articleanbarjiank: FireShot Pro esxtension for Chrome not installing
JK: Hello, can you please check the policies in Chrome (please navigate to this link: [code]about:Policy[/code]). Additionally, can you please make sure you've done this exactly as provided on this...
View ArticleNola Colman: Recover FireShot Pro after Win10 reset
Nola Colman: I was forced to do a Windows 10 reset. :( Fortunately, my FireShot Chrome extension survived. But my paid upgrade to Pro seems to have been lost. I know I purchased it prior to 10-11-2018...
View ArticleMultiweb: HELP!! Capturing an image in Gmail has shrunk my email accounts!!
Multiweb: I have just tried to Capture a selection from a Gmail email as an image and somehow it has shrunk my Gmail accounts!!! How does this happen. I did have a message at the top of my screen...
View Articlelagrave: Doesn't work in Tor Browser
lagrave: I am running an updated version of Tor Browser and the Fireshot plugin on Mac OS X. Making screenshots in Tor doesn't work, they only generate a white image (of the correct size though). Why?...
View ArticleChthonic49503: Pro no longer activates with Comodo IceDragon
Chthonic49503: I am still waiting for any info regarding IceDragon Compatibility.
View ArticleHugoS: Produce pdf's with selectable, editable text
zfrogg: I would GREATLY appreciate having automatic OCR run before saving final pdf as an option. I do a lot of archiving from saved pdf page and I would LOVE to have this functionality embedded in...
View ArticleRick_Rutledge: Feature Request - Page Break Override
screenshotSam: It seems like it would be simple enough to automate - by doing a search for white space and adjusting the page break slightly if the existing page break was not all whitespace. I agree...
View ArticleAlice M Hazelwood: Add another user to licenses
JK: Hello Alice, There are 2 ways of doing that: 1. Fill a new order and select the "Gift" checkbox - this will allow you to enter the recipient's owner name. 2. Complete the order and let us know -...
View ArticlescreenshotSam: Feature Request: index/bookmark for tabs captured, and limit #...
JK: Thank you for these valuable suggestions. [up]
View Articleriverfree: Unable to Register
JK: Hello, Can you please use the Alt+Tab combination to find the "Enter license" window? It seems like it was sent to background by Chrome, that's why you neither cannot see it, nor launch the other...
View ArticleJFPAQUET: Conflict between browsers with latest Fireshot version
JFPAQUET: Fireshot Pro 0.98.96 OS type and version : Windows 10 64bit 1607 Browsers : Firefox 68.0.1 64 bit and Waterfox 56.2.12 64 bit (same with other versions of Firefox that I still use : 54...
View ArticleLukasD: Fireshot API unable to enable
Bytekiller001: Hello, 14 days have almost passed. Is there finally an update, or is it not worth it to wait for it? I mean, I bought the program but it only works partially. I think that's not okay....
View Articlefnord12: Frequent Crashes in Thunderbird
fnord12: Hi! I've been using FireShot for about a week - just registered for the full version - and it's a great product. But the plug-in seems to cause my browser to crash frequently. [b]Plugin...
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