John316: Setting up OneNote
JK: Cyberswift, hold the SHIFT key, when you save to OneNote to display the dialog.
View ArticleMMorelli: time and date stamp
MMorelli: I just purchased your product. It is not saving the time, date and url. How do I get it to do that?
View Articlesnapshotarn: suddenly totally unresponsive
snapshotarn: chrome newest. microsoft 8. On 2/2/18, I was prompted to enter my license #, as my “free trial has expired.” I entered the above. Now, the product is completely unresponsive, no matter...
View ArticleGalFriday: Browser is blocking capture?
crazyguyz: This also happens to me, but after I updated the Chrome suddenly all the captures I made are shown. You can head to setting on Chrome and click on hamburger menu (top left) and click "about...
View ArticleMaxximiliann: Where's my key?
JK: Hello, Unfortunately, PayPal does not provide us the Transaction ID. What email did you use or what name did you provide?
View ArticleSWLS Survey: Program Lost License
SWLS Survey: The program lost its license again. Unfortunately, I cannot the email that was sent to me. Can you please resend Thank you Greg
View Articleandre_wegner: Can't access Options
andre_wegner: In "FireShot options" trying to set up Capturing and Editor Options. Neither button does anything. Chrome Version 63.0.3239.132 Windows 10...
View ArticleJohn Schmitt: why capture smaller than original screen
John Schmitt: why is my screen capture much smaller than the origina on screen
View Articleunique_astrology: Deletes Not Working
unique_astrology: I purchased Pro on July 21, 2008, 12:40 pm, Central Daylight Time, USA. Deletes not working. Plugin version: 0.98.89 OS type and version: Windows 7 Home Premium - 64 Bit - Service...
View Articlemjefferson96: Suddenly stopped working in Chrome
JK: Thank you for the screenshot, but there's nothing specific here. What happens, if you choose "Capture ... and save" instead of "Capture and Edit" ? Also, will FireShot display your licensing...
View ArticleJF3319: Creating crash dump failed. Error: 123
JF3319: Hi, When trying to do a full page PDF screenshot the page below in Firefox I am getting this error: Creating crash dump failed. Error: 123 This problem started happening in Nov/Dec....
View ArticleDani: Black Block at the end of the capture.
Dani: Hi all, Since one month ago, I've been having this issue with Fireshot. I'm using Fireshot to capture as PDF bills generated through a website where I'm working. In all of them there is a black...
View ArticleJLESSEN: Need licence key after hard drive crash...
JLESSEN: I purchased FireShot Pro and recently had a hard drive crash, how do I get a copy of my license key so I can upgrade on my new computer?
View Articlepatrick: Always struggeling with "Record whole page" in Chrome
patrick: Dear guys, what's the reason i can not take pictures of a whole page in Google Chrome? Auto scrolling is not working, if i choose "record whole page"... My plugin version is: 0.98.93.2 OS type...
View Articlelionp: Unable to create bitmap: out of resources
krkam: Firefox 54.0.1 x64, Fireshot Pro 0.98.94.10 Windows 8.1.1 x64 as vmware client, 4gb ram (the client) Problem still exists, Very long facebook site with many images. Msg : Unable to create image...
View ArticlehenriV: license info
henriV: I have lost my license info. Registration under my email henri schoenmakers [email]henri@schoenmakers.nl[/email] Can you please resend due to new installation? Thanks in advance Henri...
View ArticleSWLS Survey: Program Lost License
SWLS Survey: The program lost its license again. Unfortunately, I cannot the email that was sent to me. Can you please resend Thank you Greg
View Articleandre_wegner: Can't access Options
andre_wegner: In "FireShot options" trying to set up Capturing and Editor Options. Neither button does anything. Chrome Version 63.0.3239.132 Windows 10...
View ArticleAnduin1357: Additional Pre-defined Values Options
Anduin1357: I have a problem. I want to make readable headers, but the options available just doesn't cut it for me. My text template is [code]%t %d %B, %y @ %H:%M:%S %u[/code] Which gets me My Page...
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