Cristianita: My toolbar appears in the middle of my captures
Cristianita: What do you mean? What options? I'm sorry, my English is not very well... I capture using all methods: full page, visible area, select area, editing the capture. That's what you mean?
View Articlegianni_ghidossi: Change external editor
gianni_ghidossi: Hallo, I have changed the external editor. How can I inform FireShot to use the new one? I do not find the settings to set/change the path more. Please answer me also on my eMail:...
View ArticleJulia128: 'Delete Selected'/ 'Delete All'/ 'Delete All but this' don't work
Alfredl Cheswick: Cannot open FireShot in my Firefox browser. Various capture options drop-down in the window, but cannot be activated. Never had a problem before, however I have not used FireShot in a...
View ArticleCannedHeat: cannot edit saved screenshot
CannedHeat: hi, Thanx. it works now. Regards CannedHeat
View ArticlePenguinGuru: Capture Entire Page Not Working.
PenguinGuru: I have tried both the [Ctrl]+[Shft]+Y button and the second menu button in the extension icon's drop-down, both just seem to take a screen-shot of what's currently visible. What should I...
View Articlemtdatdll: Multi-page PDF splicing lines of text
mtdatdll: Is there a way to manipulate the capture settings such that saving to a multi-page PDF does not arbitrarily bisect lines of text? The default is, understandably, to cut off the page at the...
View Articleegl20x: FS Only Capturing Half of Screen in Chrome
ggrgroup: I have FireShot Pro for Chrome v.0.98.92 Chrome was updated yesterday to Version 61.0.3163.79 (Official Build) (64.Bit) Since Chrome was updated yesterday, FireShot Pro fails to Capture all...
View Articlewmcnair2: An error occurred while starting external editor
wmcnair2: I own Fireshot Pro v.0.98.93, Chrome (Version 61.0.3163.79 (Official Build) (64-bit)), Windows 10 Pro 64 bit. For Fireshot Pro (in Chrome), I changed my external editor and now when I...
View Articlekondrich: Failed to go Pro again
kondrich: I just executed the mentioned steps and reinstalled FireShot (I completely forgot that you answered). However, the above error still occurs.
View Articlembernad: Firefox 57
mbernad: Hi,is this excellent add-on in a transitional period for development to integrate to Firefox 57 due for release in November 2017,showing as legacy in Firefox extensions.
View Articlefireshotfan: No FireShot Button (so can't use FireShot) in Firefox Developer...
fireshotfan: Hello. I noticed that I no longer had a FireShot button in Firefox Developer Edition, so I tried a couple of potential remedies I read about in this support forum. The first is I looked...
View ArticleKelsey Doenges: Saving as a PDF in Chrome
Kelsey Doenges: Plugin version - FireShot Pro for Chrome v.0.98.93 OS type and version - Windows Version of browser - Chrome, Version 60.0.3112.113 Steps to reproduce the bug - Capture Entire Page -...
View ArticleUSPTO_TMNG: Blank sections int he image with Javascript API
USPTO_TMNG: Plugin works great without any issues. However we are experiencing issues with the javascript API. We invoke Fireshot API from our application to capture the entire page and convert the...
View Articlejbwork: Watermark Does Not Work in Pro
jbwork: Hello, I have been unable to get a watermark to show up despite using the options and checking the box in Pro. Does anyone have any ideas? It worked fine in free version. Thank you
View Articlefriendlyfred: Will not capture to PDF using Vista and Chrome
friendlyfred: Just bought the Pro Version as I could not capture a page in Chrome to a PDF. I still can not.. I can capture to PDF in Firefox. In Chrome, I can capture to clipboard, but no longer to a...
View Articleppnikpa: Restore License Key
ppnikpa: I bought the license key, but lost it. How to recover?
View Articlebrucewhite: Capturing Hi Res Google My Maps Content that is Beyond Screen Limits
emc: Hey there, I am using FS Pro for a similar purpose. I suggest you check out Google Map Customizer by Chengfolio.
View Articleholston77: Reg Key not working with IE installation
holston77: Purchased Pro yesterday. No problem in registering Firefox and Chrome. Searched for a copy for IE and downloaded it. Checked for updates and reported up to date. The installation listed all...
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