okie_47: 5 years no issues, since yesterday I can't capture at all
okie_47: :( Using the pro app in two chrome profiles, I've uninstalled, reinstalled, cleared cache, removed any new chrome extensions, updated chrome, please help. This tool is the backbone of the...
View ArticleHanorLawFirmPC: PDF individual pages
JK: Please use this option: [img]https://easycaptures.com/fs/uploaded/1888/9387413507.png[/img]
View Articleahmedal1230: "The best addition that will move you into competition with your...
ahmedal1230: "I wish you would add a feature to convert a Facebook post with its comments into a PDF for reference in areas without network coverage."
View Articleannmackey: trouble transferring license to new laptop
annmackey: Hello The license key I have had for the last 10 years, is not being accepted on my new laptop. I have removed the license key from the old laptop. I have tried to enter the information in...
View ArticleLVS: Doesn't work anymore with https://docs.google.com/forms/
LVS: Hello guys, I am using FS since a long time and I have just bought the Pro version. Unfortunately, I use it a lot to screenshot some forms I am doing on Google docs but it doesn't work anymore. It...
View Articlec1sys: Capture Section - ctrl click not working on M365 Admin pages in some...
c1sys: Upgraded specifically for this feature and it's just not working on M365 Admin portal page elements. Specifically with their scrolling right-side info sections. Plugin version: FireShot 2.0.2.2...
View Articlebrunbjoern: Chrome: FireShot asking for additional privileges, cannot accept
brunbjoern: Sample webpage: [url]https://www.travelhx.com/de-de/unterstutzung/praktische-informationen/einreisebestimmungen/?tab=schiffsmanifest[/url] (you might need to enter some data before...
View ArticleCarComp: Someone moved the 'Open From Clipboard' to a submenu
JK: Hello. We’re sorry for any inconvenience this may cause, but in order to keep the menu more compact and easy to navigate, we’ve moved some less frequently used elements into sub-menus. We...
View ArticleEsquireMH: Time and Date Stamp
EsquireMH: It would be REALLY helpful if there were more granular options for setting the time stamp in the filename so that it could be 12 hour format such as 105pm vs showing only as 1305pm. Also...
View Articleasker: Not Capturing Full Page
asker: It does the same thing. Here is the log file for that: PixelYourSite Free version 9.6.0.1 front.min.js:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT public.js:1 Failed to load resource:...
View Articlerskahlon: Lost Pro License
rskahlon: Hi! I have been using FireShot for about 3-4 yrs, and love it. Originally, I used the free version, but am certain that I purchased a Pro license about a year or year and half ago. Is it...
View Articlecarolitascl: Can not register
carolitascl: Hi, I have a lifetime license since august 2023, but today appear that I am not registered. I tried to register again with the link sent in the purchase email but no luck. Please help me...
View ArticleMila: Fireshot wants me to upgrade to Fireshot Pro instead capturing a page
Mila: Fireshot as an extension of Firefox instead of capturing a page wants me to upgrade to Fireshot Pro. How can I resolve this?
View ArticleMila: Fireshot wants me to buy Acrobat, which I have, instead of saving the...
JK: [quote]When I try to save a capture as a PDF and click 'Print'[/quote] This means, that a PDF is created, but cannot be printed, right?
View ArticleTrish: Missing SSSx64.dll File
JK: Hello. Please don't worry - the captures won't be lost. Please use the command from the main FireShot menu - "Install advanced features" - to reinstall the Pro features.
View Articlekennymcnett: Specify the browser width when I'm capturing a list of URLs
kennymcnett: How can I specify the browser width when I'm capturing a list of URLs? I want to make them 400px wide so I can see what mobile screens look like.
View Articlebrunbjoern: Chrome: FireShot asking for additional privileges, cannot accept
Doug4907: Exactly the same problem as brunbjoern. Win 11 Pro Version 23H2 (OS Build 22631.4460) Brave Version 1.73.91 Chromium: 131.0.6778.85 (Official Build) (64-bit) Fireshot v 2.0.2.2 (64 bit)...
View Articlestromquist1: Dialog box hangs on right screen of dual-monitor setup
stromquist1: V 1.12.18 (and also prior) on Safari on a dual monitor setup with two Mac Studio Displays on an M2 Max Mac Studio running Macos 15 (and also prior). When saving a capture as a pdf, there...
View Articleagvsavant: Lost License Key
agvsavant: :(I have a new PC but I do not have the license key anymore. How do I get a new one?
View ArticleJackson S Dallas: License Invalid, Purchased Twice
Jackson S Dallas: I have purchased FireShot twice now; after it stopped working due to an invalid license when i changed computers, I bought it again for my new workstation. It has once again lost...
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