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michaelarnott: Capture Entire Page doesn't (only captures visible) in Jira...

michaelarnott: In self-hosted Jira where Capture entire page... only captures part of the page, in fact it's the same as the Capture visible part... it won't scroll to the bottom of the entire page for...

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scottmadore: Reset the save folder

scottmadore: I want to reset the save folder. Move the save folder to a new folder. I have set up a custom save folder for one project. I want to change that folder now, and I can't find it anywhere. I...

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gimas: Capture selection via Fireshot API

gimas: Hi, I would like to use the "capture selection" feature for my app. For that, I need a way to trigger the function via Fireshot API. I think the fsapi.js doesn't contain a function for that yet....

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bed: Editor for Linux

bed: Unfortunately, the image editor is not available for Linux. How long do we have to wait until the editor is also available for Linux? I particularly miss a "blur" option

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tahoehack: Need OSX Link

tahoehack: Hello- I need the ability to download the version I purchased vs Windows. Can someone help me? I have a new machine and need to load this. Thank you

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shornsby: Capture images within webpages

JK: Hello, FireShot can detect the boundaries of an object on the web page and grab it (when the Ctrl key is pressed). For the task you specified it looks like you need a specific extension to save all...

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aaj808: Unable to save web page in PDF anymore

Avaluo: How can I change the default folder to save as PDF?

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MrScreenshot: Feature Request: Don't Open Tabs on My Browser or Add Ability...

HiiTDusoo: [email=lepisdusan@gmail.com][/email]

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Teddy_23: Feasibility of Automation with Fireshot API

Teddy_23: Hi, I have been using Fireshot Extension and recently found it offered a set of Javascript API. I'm willing to automate the following capturing procedure. - Open certain webpage - Capture the...

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Vicki B: How to install and activate FireShot Pro Lifetime License on new...

JK: Torsten, it's done automatically when you use the activation link provided upon purchase.

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kkc6345: Please tell me how to turn off camera snap sound in Microsoft Edge.

JK: From the FireShot's menu select Options, locate the "Capturing" section and there's a button "Specify resizing options and sounds" in this section, that opens a dialog to configure this.

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aaronthomas: Fireshot Pro Key issues

aaronthomas: I am unable to put in a lifetime key for Fireshot Pro. We have users who have gotten new machines, and the keys come up invalid. I have emailed support and got no replies at all. Any...

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aaronthomas: Licensing issues

aaronthomas: I cannot reinstall licenses for users on their newly issues PC's, they come up as "invalid". I have invoices and license keys I'll need assistance with, if someone from support can email...

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Turtle Pro: I have a lifetime license but have forgotten the Serial. What...

Turtle Pro: I have lost my license for lifetime use. What should I do to retrieve it? Thanks.

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josep fontenla: No capture all data

PierceSDS: I'm having the same problem: Fireshot Pro for Chrome v.1.12.18(64-bit) Windows 11 It's happening on multiple pages, it seems to be degrading slowly. Can't scroll up and down Doesn't capture...

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tomk: Bought a 2nd license of Fireshot pro for my macbook, but...

tomk: As the title says, I've used fireshot pro for many years, bought a 2nd subscription for a couple more computers (a macbook) and although it seemed to "do" something to my browser (firefox), it...

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vudoo: Issues with installing screenshot extension on chrome, using Windows 11

Hans Ulrich: I'm having this exact same issue. Were you ever able to solve it?

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W130SN: Unable to activate PRO features

Hans Ulrich: I'm having the exact same problem and getting the exact same logs and errors as OP. I've tried installing on Edge as well, and the same thing happens.

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scottmadore: Reset the save folder

JK: Hello. This can be done in Options. You need to reset all hidden dialogs to be capable of setting a new folder.

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Yuchan He: Unable to capture all taps and save

Yuchan He: Hi, I'm unable to [capture all taps and save] to pdfs anymore. I used to be able to but not recently (past few days). But I can capture tap one by one by [Capture entire page] Please advise....

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