RyanHu: How to enter the license key on Mac?
RyanHu: Hello, I bought license key and I could not find a place to enter it. Please help me. My computer is MacBook Air and the browser is Edge. Thanks.
View Articlemoxiegirl96: Adjust delay before taking scrolling screenshot?
JK: Update: the option "Alter page scrolling speed" in FireShot Options specifies how quick the page is being scrolled.
View Articleuncoolcentral: How to: Delayed capture?
JK: [quote]Unfortunately, that doesn't work in some cases. E.g. on squareup.com there's an element it doesn't want to capture. [/quote] I couldn't re-create this problem on this site. Which element...
View ArticleCaptainBruce: I can't print a nice browser page
JK: Thank you for reporting - can you please share a video of this problem? Thank you.
View Articlephbphi: Licence key not accepted
phbphi: Hello, When entering my registration infos I have the following message :"The license information for this application is missing or invalid. You must enter a valid license key to use a...
View Articletempusr: Error: You have specified an invalid e-mail address
JK: Hello. Thank you for your question. I am sorry for this confusion. The support area is not connected with your order, so it needs a manual registration step to start using it. Please add your...
View Articlealanjsimon: PDF Page-break Adjustment when saving webpage
Matthew Ling: Is there any update on this feature?
View ArticleRPULL: Saving to PDF & Clipboard at the same time
RPULL: Hi, Is it still possible to save to PDF & Clipboard at the same time? AKA, paste a screenshot into a report and have it save as a document at the same time. Many thanks,
View ArticleDougC: How to disable FireShot footer on PDF saves
DougC: I just noticed today that FireShot is adding a footer that begins "Captured by FireShot..." to my PDF saves. How do I prevent that? I have a Pro license and version 1.12.18 installed in Edge...
View ArticleJEANd: I payed, I didn't receive ant code, no access, nothing
JK: Hello, I've just re-sent your key to your email.
View ArticleUSFREEDOM: Fireshot Not Accepting Name and Activation Key
JK: Thank you for your update!
View Articleastromandan1: Drag and Drop to Gmail?
JK: You need to capture a screenshot to Editor, then drag the thumbnail to Gmail. We have a promo video, this process is shown in this moment of the clip:...
View Articlebricekouadio: je n'arrive pas a faire les captures
JK: Hello, can you please tell me the URL of the page you're capturing? Thank you.
View Articlejamespgilbert: Help saving file with FireShot API
jamespgilbert: Hi, I recently purchased fireshot pro and would like to use the API to save a file to a certain place on my computer. I have already found that I can save a file out to the place I have...
View Articletillkrueger: Safari Mac 17.1.2 FS Icon has exclamation mark and cannot be...
JK: Hello Till, The exclamation mark means that you need to confirm privileges for the extension. Can you please access the extension settings from the Options (Extensions tab) and grant the required...
View Articledmahler: DOWNLOAD SECOND COPY
JK: Hello, please find it here: [url]https://getfireshot.com/fireshot-pro-install.exe[/url]
View ArticleW130SN: Unable to activate PRO features
JK: Thank you for the logs, essentially for the last one showing that there's a problem while reading from the named pipe (the channel gets suddenly closed). Can you please confirm whether the problem...
View ArticleMesterPerfect: I can't use the mouse wheel with take-webpage-screenshots
MesterPerfect: Hello everyone, Firstly, I want to express my gratitude for this fantastic extension that has greatly assisted me in capturing numerous screenshots on the web. I consistently use it with...
View ArticleStanley R Krute: paid supporter, but no longer have access to old email...
Stanley R Krute: Hello My name is Stanley Krute. I am a longtime paid supporter of the pro version. However, due to a hacked website (stankrute.com), I no longer have access to my original email that I...
View ArticleLenov: PDF - Picture Link detection no longer works stablesince 02.12.2023 -...
Lenov: This is Mozilla Firefox related Still works good in Chrome Version 120.0.6099.110 (64-Bit) Fireshot Pro Version 1.12.18 How to reproduce For example open CIVITAI model details page...
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