Teddy1972: Fireshot menu keeps reverting to non-PRO after last update
Teddy1972: I just updated Fireshot, I have a PRO license and normally after the update the Chrome extension automatically gives me the full PRO menu. This did happen this time as well, however after...
View ArticlePN23: Refund Request
PN23: Hello: I emailed [email]contacts@getfireshot.com[/email] on January 28, 2023 for a refund. I also contacted questionacharge.com earlier today. Please advise if/when a refund will be processed to...
View ArticleErinH92: Facebook Split Scrolling
JK: Hello. This is how it's intended to work. FireShot detects a main area and grabs it. This does not apply to capturing a visible area, so maybe this would work for you (for capturing everything...
View Articlemfurze: I have lost my licence key - how can I recover it?
JK: Please click "My preferences" on this page (at the top left corner). You'll see your key.
View Articlefaile486: FireShot Save Window Not Opening
JK: What happens if you choose "Capture visible part and Edit'? If you can't see the FireShot editor either, please check background windows. Usually the problem is that the dialog isn't brought to...
View Articlefshappy: Incomplete capture for pages containing code
fshappy: FireShot Pro for Chrome v.1.11.25 (64 bit) in win10 For example: [url]https://fortranwiki.org/fortran/show/differentiation[/url]
View Articleehsan m: install problem?
ehsan m: hi there, hope you're doing great, I purchased the fire shot, but i cannot install it, could you please describe it? thank you!
View ArticleJLFREE: FireShot doesn'nt work anymore wuith GMAIL
JK: Hello. Thank you. I just tested it in Chrome and found no problems. However, I received 3 emails reporting the same bug, so I suspect the problem is either specific to a workspace configuration, or...
View ArticleHugoS: Produce pdf's with selectable, editable text
JK: Yes, it works. The dialog is shown when you save to PDF. If you don't see the dialog, please reset all the hidden dialogs from Options:...
View ArticleMarten: Fireshot prints advertising on all the PDF document.
Marten: Good evening all, I have the paid pro version. But still Fireshot prints advertising on all my PDF documents. This must be a new Feature. Unfortunately Fireshot ruined hundreds of documents by...
View Articlechasgriswold: Windows 11 compatibility
chasgriswold: Will my FireShot Pro still work if I upgrade my machine to Windows 11?
View Articlettian: can not save, plz help
ttian: Macbook air M1, macos ventura 13.2 microsoft Edge Dev 111.0.1660.13 Dev(arm64) 110.0.5481.100 (arm64) My fireshot version is 1.11.25 and I tried Gmail-PDF, not working...
View Articlefshappy: Incomplete capture for pages containing code
James Bunani: I use Fireshot for chrome version 1.11.25(64-bit). I have bought the licences almost three years ago My OS is Windows 10 Enterprise version 22h2 The Navigator in which i am facing trouble...
View Articlechris1007: Fireshot no longer working/installable in Safari 16.2
chris1007: Hello - Unfortunately, it seems Fireshot is no longer working in Safari 16.2 under MacOSX BigSur 11.7.2. The icon in the browser window disappeared, and the extension is longer listed in the...
View ArticleJames Bunani: Fireshot no longer captures web page content in Google Chrome...
James Bunani: [email=martyspield76@gmail.com]Fireshot no longer captures web page content in Google Chrome and Microsoft edge[/email] I use Fireshot for Chrome version 1.11.25 (64 bits). I bought the...
View Articleflyfinn: snagit in windows 11 in task bar
flyfinn: I want to put snagit on my windows 11 taskbar or does pressing prtscr to go straight to snagit
View ArticleJuliaDiach: Can't capture entire page
JuliaDiach: Hi, For some web sites "Capture entire page" doesn't work properly and saves only the visible part of the screen. Meanwhile, for my colleagues, everything works fine. I have FireShot Pro...
View ArticleMandra: I try to save 10 tabs all at once and it disables my license
Mandra: Hello and thank you for the quick response, yes, the program switches from one tab to another as it always does, then the screen appears with all the options to save the screenshots, if I do...
View Articlelmonroe: Lifetime License for Pro
lamonroe: I realized that was an old email that I had registered with and the new Pro access code (I have now paid for two) is attached to this email. Please send me my access key.
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